Mental Health

Counselling Services


Currently our Mental Health Counsellors are NOT accepting new patients.  If you are experiencing a mental health crisis, call the local crisis line at 519-336-3445. For a list of crisis and help lines please click here


      1. Please note: to qualify for Rapids Family Health Team counselling services you must have a primary care practitioner affiliated with Rapids Family Health Team.

2. If you have access to counselling through EAP, extended healthcare coverage or school-based programs, we ask that you first obtain services through them.

3. Once you submit this form a Mental Health Intake Worker will call you within 7 days to complete a screening appointment. This is not a counselling appointment; it is a 20 minute screening appointment to assess your primary concern and identify which resources best meet your current needs.

4.  Services are offered to individuals 12 years or older.

5. RFHT offers structured short-term clinical services to those experiencing challenges in their life. Our focus is to educate and motivate the individual towards developing goals and skills that will support their mental and emotional well-being.

To find more virtual options click here.


For more online mental health support resources (click here).


Individual couselling is available to patients whose doctor is part of a referral FHO Physician group (see list here). Physician referral is no longer required. 

Rapids Family Health Team does not provide crisis services. If you are experiencing a mental health crisis, call the local crisis line at 519-336-3445. For a list of crisis and help lines please click here

Some employee benefit programs provide coverage for counselling services, this is called EAP. Clients are required to use all of their EAP prior to accessing RFHT counselling services.

Patients who are receiving Ontario Works are required to access free counselling through OW prior to referring themselves to RFHT. Please contact your OW caseworker to learn more. Family Counselling Centre offers subsidized counselling for individuals receiving ODSP.

Our therapists provide a wide range of clinical expertise on issues including:

  • Addictions
  • Anxiety and depression
  • Couples counselling
  • Grief and loss
  • Intrapersonal and/or family difficulties
  • Life transitions
  • Chronic pain management
  • Stress management
  • Trauma recovery


You can gain the most from psychotherapy when:

  • You recognize that talking about your feelings and your thoughts is important.
  • You understand that bringing a change requires work on your part and will take time.
  • You are prepared to take responsibility for trying out new avenues as discussed during psychotherapy sessions.
  • You are willing to come regularly for your psychotherapy appointments and participate actively.


Through a non-judgmental and empathic therapeutic approach,  the therapist will bring extensive professional knowledge and best-practice clinical skills to help you:

  • Understand your problem(s) and your strengths from a wider point of view.
  • Identify alternative courses of action and help you to understand the possible results of these actions.
  • Find a sense of direction and support you through the work you undertake.
  • Encourage you to make necessary decisions and support you while you carry them out.


In addition to Individual, Couple and Family Therapy we provide Group Therapy and Educational Workshops facilitated by the clinical social workers:

If you are looking for Mental Health Resources click here.